🎗️Submitting a Request

Step-by-Step Guide to Submitting a Request for BlockDefend Protection Fund:

1. Ensure Token Ownership:

   • Before submitting your claim to the BlockDefend Protection Fund, it's essential to confirm that you are a holder of BlockDefend tokens.

   • Ownership of BlockDefend tokens is a prerequisite for eligibility to benefit from the protection fund.

   • If you haven't already acquired BlockDefend tokens, you can purchase them through participating exchanges or platforms.

   • Once you possess the required tokens, proceed with the submission process outlined above to seek compensation for any web3 incidents you've experienced.

2. Prepare Your Claim:

   • Gather all relevant information and documentation related to the web3 incident, including transaction records, screenshots, and any correspondence with the perpetrator.

   • Write a detailed description of the incident, outlining how it occurred, the impact it had on your finances, and any other relevant details.

3. Visit the BlockDefend AI Website:

   • Open your web browser and navigate to the official BlockDefend website.

4. Navigate to the "Submit Request" Page:

   • Once on the BlockDefend website, locate and click on the "Submit Request" or "Protection Fund" section in the main menu.

5. Fill Out the Online Form:

   • You will be directed to an online form where you can input your personal information and details about the incident.

   • Enter your name, email address, and any other required contact information accurately.

   • Provide a comprehensive description of the incident, including the type of attack, the date and time it occurred, and the financial losses incurred.

6. Upload Supporting Documents:

   • Use the provided file upload feature to attach any supporting documents or evidence that corroborate your claim.

   • Ensure that all documents are clear, legible, and relevant to the incident to facilitate the verification process.

   • Examples of supporting documents may include transaction records, screenshots, and correspondence with the perpetrator.

7. Review Your Submission:

   • Before submitting your request, carefully review all the information you've provided to ensure accuracy and completeness.

   • Double-check that you've attached all necessary documents and that your description of the incident is clear and detailed.

8. Submit Your Request:

   • Once you're satisfied with your submission, click the "Submit" or "Send" button to transmit your request to the BlockDefend Protection Fund team.

   • You may receive a confirmation message indicating that your request has been successfully submitted.

9. Confirmation Email:

   • Shortly after submitting your request, you should receive a confirmation email acknowledging receipt of your submission.

   • The confirmation email may also provide additional information about the review process and what to expect next.

10. Wait for Verification and Adjudication:

    • After submitting your request, the BlockDefend Protection Fund team will conduct a thorough verification process to assess the legitimacy of your claim.

    • This process may take some time, so please be patient and await further communication from the BlockDefend team.

11. Follow-Up and Support:

    • If you have any questions or concerns about your submission or the status of your request, don't hesitate to reach out to the BlockDefend support team for assistance.

    • We're here to help and provide support throughout the entire process, ensuring that your claim is handled promptly and professionally.